Management Team

The RJC Management Team functions as the RJC secretariat, responsible for membership, standards development, communications, auditor accreditation and certification administration.  The team works with the RJC Board, Committees and a wide range of external stakeholders to support the design and implementation of a credible certification program for the jewellery supply chain.

 

ITP PROFESSIONAL JEWELLER HOT 100
Catherine Sproule, Chief Operations Officer

Catherine joined the organisation as Director, North American Operations in November 2006 and took on the role of Chief Operations Officer in November 2007. Catherine represented the Responsible Jewellery Council (RJC) as Interim Chief Executive Officer, from November 2013 to September 2014.

Along with being the primary representative in North America, Catherine oversees RJC’s global management and strategic planning, including the organisation’s relationships with Members and stakeholders. Her duties include the management of RJC’s global finance, administration and communications activities. In addition, Catherine works closely with the Board of Directors and committees to achieve KPIs set by the board including membership growth in target markets.

Catherine is a prominent figure in the jewellery industry; she previously served as Executive Director of the Canadian Jewellers Associations (CJA), playing a lead role in representing the association’s efforts in the mining and government sectors in Canada and worldwide. Additionally, Catherine was the Canadian PR Director for the Diamond Trading Company’s Diamond Information Centre. She has also held the role of Senior Director, Communications, with Canada’s national television broadcaster, CBC.

Email: catherine.sproule@responsiblejewellery.com

 
Chinelo Etiaba, Manager, Member Relations

Chinelo joined the RJC as Membership Coordinator in February 2012. She is based in the London office and her role is focused on managing the member relationship with the RJC. This involves providing member service and liaison to RJC’s international membership. With extensive experience in office administration and customer relationship management, she oversees the RJC member journey, from joining through to achieving certification and beyond. She is responsible for member retention and ensuring that the needs of our growing membership are fed back into the RJC’s  strategic plans. She also develops communication around the membership and certification processes to ensure that the members receive regular, consistent contact to measure their pace, understanding and issues. Chinelo oversees the annual invoicing process and is responsible for engaging with the various membership leads that are generated as part of the RJC’s member get member scheme for membership growth and recruitment.

Chinelo was a member of the Management Committee for the Lewisham Multi Lingual Advice Service, a charity based in South East London, and was involved in the review process for their business plan, policies and procedures. During her tenure as Membership and Administration Coordinator for the Croydon Chamber of Commerce and Industry, they achieved the “Customer First” award. She also developed a member communications strategy that increased member retention significantly and was responsible for improving access to membership benefits and introducing a system for effectively maintaining the membership database.

Chinelo holds an MSc. in Development Studies from SOAS, University of London, a BSc. in Political Science from the University of Nigeria, Nsukka (UNN) and Management qualifications from the Chartered Management Institute (CMI). She is fluent in Igbo and has a real passion for ensuring that the individual needs of our growing membership are met within the parameters of our policies, procedures and capacity.

Email: chinelo.etiaba@responsiblejewellery.com

 Maria pic
Maria Mursell, Training and Assurance Manager

Maria joined the RJC as Training Coordinator in May 2014. She is based in the London office and her role focuses on the training opportunities offered to RJC Members on a range of jewellery supply chain areas, as well as the mandatory training for RJC Accredited Auditors. As part of her broader focus on capacity building, she will coordinate the new Topic Expert accreditation program and the Human Rights Working Group. She also manages the RJC ‘help desk’, co-ordinating responses to inquiries about RJC standards and the technical side of the certification process, and contributes to RJC’s Monitoring and Evaluation program.
She comes to the RJC with a background in sustainable development evaluations and responsible sourcing. In her previous role at EcoVadis, she worked on supplier CSR assessments and managed the training of client buyers on the EcoVadis solution, methodology and sustainable sourcing facilitation.
She holds a degree in International Relations and Development from the University of Sussex, and an MA in Law, Development and Globalisation from the School of Oriental and African studies.
Maria speaks fluent Spanish.

Email: maria.mursell@responsiblejewellery.com

 Kim Jackson Photo-B&W
Kim Jackson, Administration Coordinator

Kim joined the RJC as Administration Coordinator in December 2014. Kim is based in the London office. Her role is focused on providing administrative support to the CEO, senior management and a globally dispersed organisation. She is also responsible for ensuring effective governance in line with articles and polices agreed by the RJC board and relevant regulatory bodies.

Her previous role as Corporate Services Manager at User Voice (Charity) involved coordination and management of administration, human resource, facilities and finance across 5 regional offices. As part of her role she advised senior management, the CEO and board of Trustees on the formation, development and application of policy and strategy relating to corporate services.

Email: kim.jackson@responsiblejewellery.com

 

 Kim Jackson Photo-B&W
Gerhard Humphreys-de Meyer, Communications Coordinator

Gerhard joined the RJC as Communications Coordinator in February 2015. Gerhard is based in the London office and his role is focused on all global internal and external communications efforts for the RJC. This includes trade and consumer media relations, events and member communications.

Gerhard joins the RJC  with a background in travel and technology marketing and communications. In his previous role at a global travel technology provider, Gerhard looked after the internal and external communications strategy and function where he was responsible for managing the image and reputation of the organisation in Europe.

He holds a Communications qualification from the Chartered Institute of Public Relations, the professional body for public relations practitioners in the UK; an Information Technology qualification in Comprehensive Programming and a Jewellery Retail Management qualification.

Email: gerhard.humphreysdemeyer@responsiblejewellery.com

 

 PeterWebsite
Peter Dawkins, Membership and Certification Coordinator

Peter joined the RJC as Membership and Certification Coordinator in June 2015. Peter is based in the London office and his role focuses on RJC membership and Certification, providing technical support to member, auditors and other RJC stakeholders.
Peter’s background is in the charity sector coming from the commercial department of a national charity. His previous roles have been with an executive agency of the Foreign & Commonwealth Office, an environmental media outlet and a volunteer leader for a re-forestation project based in Costa Rica. He holds a bachelor degree in International Relations from Sussex University.

Email: peter.dawkins@responsiblejewellery.com

 

 

Responsible Jewellery in the news button
Members of the ISEAL alliance