Monitoring & Evaluation

To understand the effectiveness of our strategies and the impact of our work, both intended and unintended, we have designed and implemented a monitoring and evaluation (M&E) programme, in which we:

  • Collate and monitor conformance data from all Members
  • Seek feedback from Members following their certification experience and from all stakeholders during standards development
  • Develop case studies on individual members and their outcomes from the certification
  • Commission and evaluate independent research on an ongoing basis to assess impacts for specific sectors and issues

The objective of the RJC M&E program is to collect data, analysis and research that can be used to:

  • Analyse trends, successes and challenges;Eu_India_055
  • Reflect on and adjust RJC’s broad strategies and priorities;
  • Improve the RJC’s programs and their effectiveness in achieving the desired impacts;
  • Understand and support the roles played by all stakeholders in improving practices;
  • Enhance capacity in RJC, Members, Auditors and stakeholders by learning from experience.


Our desired impact


The long term goals and desired impacts are set out by the RJC Mission and RJC’s Theory of Change:

RJC Vision

Our vision is a responsible world-wide supply chain that promotes trust in the global fine jewellery and watch industry.

RJC Mission

To be the recognised standards and certification organisation for supply chain integrity and sustainability in the global fine jewellery and watch industry.

RJC Theory of ChangeTheory of Change1

The RJC’s intended change is defined in the visual representation of RJC’s Theory of Change.  Three key strategies of capacity building, robust standards and certification tools, and support for supply chain initiatives are designed to set the foundation for the consequent flow of Outputs, Outcomes and Desired Impacts.  The three Desired Impacts are:

  • The global fine jewellery and watch industry respects human rights, the environment and stakeholder expectations
  • Supply chains build commitment to, and reward, responsible practices
  • Business customers and consumers have confidence and trust in diamond, gold and platinum group metals products.


RJC M&E System ReportsCapture SR

RJC’s M&E program began development in 2010, and RJC continues to take steps to expand, improve and mature the program.  Our annual public systems reports aims to provide an overview into the design and operation of RJC’s M&E system, as well as further plans for increasing understanding of RJC’s long-term impacts:

RJC’s 2014 M&E System Report

RJC’s 2015 M&E System Report

RJC’s 2016 M&E System Report

RJC Impacts Reports

Since 2016, RJC has opted to publish one single external report and has been publishing performance data arising from its M&E system in its Annual Progress Reports.

Impact Report 2015 Cover_SmallRJC has published its second Impacts Report in December 2015.  RJC has spent the past year analysing membership and audit data, commissioning research, and collaborating with others to understand our impact on members, their employees, customers, and communities, and the jewellery industry at large. The data and analysis presented in this report will help RJC continue to improve its standards and certification processes, expand and deepen training, identify new opportunities and collaborations, and design innovative tools and programs to better serve RJC members.


Capture Impacts ReportRJC has published its first Impacts Report!  In this exciting report, RJC reviews the first four years of RJC’s Certification programs during 2010 to 2013.  Drawing on audit data, collaboration reports and independent studies, RJC provides a snapshot of its mine to retail activities in the jewellery supply chain.  We examine progress to date and also review the challenges still ahead.


Impact Evaluation

Since RJC covers so many sectors, this first outcome evaluation has focused small-to-medium enterprises (SMEs), with annual turnover of US$50 million or less, which make up around 60% of RJC’s Membership. In December 2014, a team of 3 postgraduate students from the Graduate Institute of Geneva have completed a study on Small to Medium-Sized Enterprises (SMEs) on the uptake, access and impact of Certification in the jewellery supply chain.  The study was sponsored by Compagnie Financiere Richemont SA, and co-supervised by RJC.  The research has provide valuable input into the 2015 Impacts Report, as well as for RJC’s internal planning for guidance development and the Topic Expert program. The final report can be downloaded here.

The diamond cutting and polishing sector in India is key to the jewellery supply chain, as 9 out of 10 of the world’s diamonds are cut and polished there. In recognition of this important sector, RJC commissioned Dalberg Global Development Advisors to conduct an independent impact evaluation to look at the uptake and impact of the RJC Certification scheme in the diamond cutting and polishing sector in India.  The assessment highlights that RJC’s standards are strongly aligned to key risks, and is helping to instil and highlight best practices. The report can be downloaded here.



RJC welcomes feedback and comments from stakeholders on its M&E system, Theory of Change and outcome evaluations. Please submit any comments to