Find the answers to the questions we’re most commonly asked
The RJC is unable to review your self-assessment document, members are best placed to complete and objectively review their own self-assessment due to their knowledge of their own operations, procedures, policies, knowledge of local applicable law, etc.
In addition, the COP Guidance document is a great resource for helping members to implement the COP provisions and requirements. The guidance also includes a variety of templates and checklists. We also have a toolkit page that includes all our toolkits to support you in implementing the COP, also containing a variety of tools, checklists and templates.
If you do have any specific questions around certain provisions or non-conformances, please reach out to firstname.lastname@example.org and indicate the key areas you need support on and we can suggest some steps, provide some resources and guidance to support you.
The time it takes to issue the certificate is dependent on the time it takes to complete each of the below stages.
After the audit is completed, the report is prepared by the audit firm and reviewed by RJC before a certificate is issued.
- Audit firm submits the audit report. Once your audit firm has completed the audit, they have 2 months to submit the report to the RJC. During this time, the audit firm sends the report to you for your review.
- Report is sent to RJC. Once the report is submitted to the RJC, the report is then added to a queue and reviewed accordingly.
- Report is reviewed by RJC. We review the report as part of our certification process. We may have queries for the audit firm. When queries are raised we email the Principal Contact to keep them informed of the status of their certification. If there are no queries raised, we will issue a certificate.
- Certificate issued. The Principal Contact will be sent an email notification when the certificate is issued.