Policies

We respect your privacy

We are committed to protecting your privacy and being transparent about how we operate.

Please read the following carefully to understand our practices and terms of use. If you have any questions please contact us.

The Responsible Jewellery Council places a high priority on the protection of confidential information.

Anti-trust Policy & Rules

The Council takes all of its legal obligations, including those imposed by competition law, extremely seriously. The Council has adopted an Anti-trust Policy and Rules which seek to ensure that the Council and its Members are aware of their competition law obligations and at all times act in accordance with all applicable competition rules. Council Members are required to abide by the Anti-trust Compliance Rules as a condition of Membership.

Complaints Mechanism

We take non-conformance seriously. If you feel an RJC Certified Member is not complying with the Code of Practices, you have the right to complain. We treat all valid complaints fairly and as quickly as possible. To help us do this, we ask that you use our official Complaints Mechanism.

Confidentiality Policy

The Responsible Jewellery Council places a high priority on the protection of confidential information in order to protect the privacy of its Members and employees, and the integrity of the Council. For full details, review our RJC Confidentiality Policy.

Cookie Policy

This website uses cookies. By continuing to use this website we at Responsible Jewellery Council will assume that you are happy with our cookie policy and that we can place cookies on your computer device.

GDPR

RJC takes its GDPR responsibilities seriously. Our organisation has begun its journey towards GDPR compliance under the guidance of the Ametros Group, an independent third party GDPR compliance specialist. Full details are available in our Interim Statement of GDPR Compliance.

Environmental Policy

The Responsible Jewellery Council is committed to minimising its impact on the environment. As well as the commitment of Council Members to environmental performance through the RJC Principles and Code of Practices, the Council seeks to address environmental issues in its own activities. Full details can be found in our RJC Environmental Policy.

Privacy Notice

RJC takes its responsibility of protecting your data very seriously and we do advise you get to know our practices – If there’s anything in this policy you don’t understand or if you want to ask any questions, please feel free to contact us using any of the details below. Full details are available in our Privacy Notice.

Terms of Use

The content of our website is intended to provide you with information.

Translation Policy

The Responsible Jewellery Council is an internationally applicable standard for companies in the jewellery and watch supply chain. To support our members applying RJC standards, sometimes our documents need to be translated into local languages. For any translations to occur it must comply with our translation policy. Full details can be found in our RJC Translation Policy.